Optimum Outage in Austin, Texas (2025)

The latest reports from users having issues in Austin come from postal codes 78745, 78704, 78701, 78741, 78746 and 78757.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Austin, Texas

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optimum users through our website.

1. 

   Internet (55%)

2. 

   TV (20%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Live Outage Map Near Austin, Travis County, Texas

The most recent Optimum outage reports came from the following cities:Pflugerville and Austin.

City	Problem Type	Report Time
Pflugerville	Internet	16 hours ago
Austin	Internet	2 days ago
Austin	Internet	6 days ago
Austin	Internet	7 days ago
Austin	E-mail	7 days ago
Austin	Internet	7 days ago

Community Discussion

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Optimum Issues Reports Near Austin, Texas

Latest outage, problems and issue reports in Austin and nearby locations:

• Victor Truan (@5onetwo) reported 53 seconds agofromAustin, Texas

  Just putting this out there. If you live in an area where @Suddenlink or @optimum is your ISP, cancel now. Be prepared - agents will fake the “sir are you still there? I can’t hear you” bit and disconnect you. Had to call 3 times before someone auctioned my request. #optimum #ISP

• Bushido Brown (@HQ_4) reported 26 minutes agofromAustin, Texas

  So, @ambermyself hasn’t had internet since Wednesday, yet y’all hit her with a follow up survey asking for her to discuss her “resolved issue.” Yet the issue isn’t resolved, as she still doesn’t have internet @OptimumHelp @optimum

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

• AnthonyLs87 (@AnthonyLs87) reported 6 minutes agofromEast Fishkill, New York

  @OptimumHelp FIX THE INTERNET ASAP OR IM SWITCHING PROVIDERS. #optimumCrash

• Victor sime (@simednl_) reported 12 minutes agofromYonkers, New York

  @optimum @OptimumHelp umm hi, i pay alot of money for ya services.... mayb ya can get ya shitttt togetherrr ... where my discount out for this outage thoo

• S (@Sirgeeohhh) reported 12 minutes agofromManhattan, New York

  @_shantelstyles Optimum is down

• No Scorpio Slander (@johnnyjeann) reported 12 minutes agofromBrooklyn, New York

  Every time optimum have some issues they don't even answer the phone

• Sandy 🌈 (@sandymg) reported 13 minutes agofromPort Chester, New York

  @optimum Please report on the widespread outage. No TV or internet Port Chester NY, Bronx, NY and parts of CT. #optimumoutage

• LeAnna Buchwald (@LeAnnaBuchwald) reported 25 minutes agofromNorwalk, Connecticut

  @OptimumHelp no response on customer service number or online chat. How to reach you for service issue

• Grace Rivers (@_clear_rivers_) reported 26 minutes agofromBronx, New York

  Ready to switch but @VerizonSupport is avaliable in my area “but not yet in my location”. Bet you Verizon gets its shit together here before optimum tho

• RuiRambles🎬🎸 (@RuiRambles) reported 27 minutes agofromStratford, Connecticut

  @OptimumHelp is there an outage right now...I still show my wifi but it's dead slow...

• A liive (@Justdoit_AIex) reported 31 minutes agofromBronx, New York

  Optimum is down and Yankees are down and I can’t even watch the game.

• Elliot McCarthy (@ElliotMcCarthy9) reported 31 minutes agofromStamford, Connecticut

  @optimum @OptimumHelp just got home from a week in the salt mines, all I want to do is watch the @usopen but when I turn on my tv optimum is down. Ok it’s just tennis right now but if the cable isn’t working by noon tomorrow for football I will have @FrontierCorp by Wednesday 👿