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The latest reports from users having issues in Lubbock come from postal codes 79424, 79416 and 79423.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Please let us know what issue you are experiencing with Optimum:
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1.97 out of 5 20,387 ratings
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Problems in the last 24 hours in Lubbock, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Lubbock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near Lubbock, Texas
The most recent Optimum outage reports came from the following cities:Lubbock.
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| City | Problem Type | Report Time |
|---|---|---|
 Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | Internet | |
| Lubbock | TV | |
| Lubbock | ||
| Lubbock | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Lubbock, Texas
Latest outage, problems and issue reports in Lubbock and nearby locations:
- alexandria (@alexxxandria__) reported fromLubbock, Texas
@rabiasquared I have phone chargers around our house in optimum locations so you’d never need one. but, my husband will need one to sit on a different couch, so instead of moving one in the living room, he’ll take one from the bedroom and then I don’t have a charger when I go to bed
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- nrtic (@NrticFr) reported
Littearly @optimum sucks legit having upload packet loss and can't even play valorant etc fortnite is without getting upload packet loss
- (((Mɛnz•Riə))) (@R35I5T) reported
I have an @optimum service call tomorrow. Wanna guess what time window they gave me?9am to 8pm!I'm the past when they used to give me a 2 hour window in the middle of a work day I remember thinking that it was excessive, 11 hours is just downright abusive! #badcustomerservice
- PerfectMatchCandlez🕯🗽 (@PerfectMatchCZ) reported
@optimum Step it up with a service its really bad everytime it rains
- Jacob (@JacobSk92) reported
I'll just keep replying to this thread with my recent network drops until I get an answer. Uptime on @optimum is atrocious.11/30/2020 12:15:19 PM0:01:3011/30/2020 12:20:57 PM0:00:0611/30/2020 12:24:55 PM0:03:2511/30/2020 12:30:27 PM0:00:2111/30/2020 12:32:48 PM0:01:34
- outside the box (@jimmybeepers) reported
worst company I have ever dealt with. Can't believe I stayed with your service for over 15 years @optimum My nightmare ends in 3 day #fios
- Sydney-Milan (@weesydney) reported
@pilotmattc @optimum I’m having the EXACT same problem. I would rather be shot dead than ever do business with them again
- PerfectMatchCandlez🕯🗽 (@PerfectMatchCZ) reported
@OptimumHelp theres always service interuptions when theres bad weather !! Your service is the worst !! After 20 years u guys need to have the top internet !! Not called for 👀👀👀
- Tito Barnes (@MarcusUlyssesRo) reported
@optimum =bag of baby ****!!!!@OptimumHelp = always an outage with a chance of attitude and lies!!!!please look into these phony business practices..@NewYork_SEC
- Tito Barnes (@MarcusUlyssesRo) reported
@NotCloudyS @KirnYamato @optimum sucks girl and it dont discriminate
- Jeff Will (@mysteraydot) reported
@OptimumHelp no internet for 5 days. 10.5 HOURS on the phone with customer service. Was promised a tech between 2 and 5 yesterday. Nobody came. HELP. Problem is in connection from street to house. Contacting PSC if this isn't resolved today.
